Successful field service businesses facilitate efficient coordination between service managers, technicians, and controllers. One of the best ways of doing so is ensuring that your technicians are equipped and prepared to handle their daily tasks.

As a service manager, your job is to increase productivity by making sure everything is running smoothly in the shop. If you’ve been noticing a dip in productivity lately, you may want to consider making some organizational adjustments.

Here are some tips to boost your technicians’ efficiency so you can get the best out of your business.

Maintain Organized Inventory and Equipment

Without the right tools—and an easy way to acquire those tools—your business is sure to suffer. To ensure that isn’t the case, provide your technicians with all the tools they may require from the get-go.

Moreover, organize this complete set of tools well so they don’t waste time and effort trying to locate the ones they need. Make sure your technicians’ vehicles are also stocked with everything they need on the job.

To help you keep everything organized, have your technicians log the parts they use on a daily basis. Maintain regularly updated and detailed records. A good shop management software can help you do this conveniently.

Enhance Communication and Coordination with Mobile Applications

A lack of efficient communication, coupled with logistical issues, can easily bog down your business’s productivity levels. To mitigate this problem, use smartphones to stay in constant communication with your technicians and dispatchers.

Get help from mobile applications that are specifically designed for field service businesses.  Moreover, use GPS tracking to stay on top of where your employees are.

Use Software to Streamline Operations  

Use professionally designed shop management software to streamline operations. A good program will help you record and track certain customer information such as notes, service history, equipment used, etc. This will allow technicians to access all the relevant information they require when handling a particular customer. It’ll help them gain valuable insight and provide higher quality and more efficient services to return customers.

If you’re looking to buy automotive management software for your auto repair shop, look no further.

Our Shop Management Software does it all—invoice generation, accounting and payroll management, scheduling, inventory and parts ordering, marketing, promoting, and so much more!

So, what are you waiting for?

Call us at (800) 446-3087 or get in touch with us to try it for free.